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Shipping & Delivery Policy

We do not ship physical goods. All services are delivered electronically unless otherwise stated.

  • Travel documents (e-tickets, vouchers, invoices, insurance certificates) are delivered to your registered email and/or available in your account on our B2B portal.
  • Physical delivery (if any—for example, SIM cards or printed kits) will be expressly stated on your invoice, with courier timelines and charges.
If you have not received your e-documents within the stated timeframe, contact contact@travelyollo.com.

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